Last Updated: 15 October 2024
At Khalis Health, we are committed to providing efficient and reliable delivery services throughout Pakistan. Please review our detailed shipping policy to understand our charges, delivery times, and terms.
1. Shipping Charges
- Standard Shipping Fee: For all orders below PKR 5,000, a flat shipping fee of PKR 200 will be applied at checkout.
- Free Shipping Options:
- On Orders Over PKR 5,000: Orders that meet or exceed PKR 5,000 qualify for free shipping automatically.
- For Online Payments: Regardless of the order amount, if you choose to pay online (via card or bank transfer), we offer free shipping as an incentive for using secure, hassle-free online payment methods.
2. Delivery Time
Our standard delivery timeframe is 2-7 business days, applicable to all regions across Pakistan. Delivery times may vary slightly depending on your location and unforeseen delays by our courier partners. We strive to ensure that your orders reach you as quickly as possible.
3. Order Processing
We typically process orders within 1-2 business days after they are placed. Once your order is dispatched, you will receive an email notification with your tracking details, allowing you to monitor your shipment’s progress.
4. Trusted Shipping Partners
To ensure your products arrive safely and promptly, we partner with reliable courier services throughout Pakistan. This allows us to maintain the high standards of delivery service our customers expect.
5. Delivery Issues
If you experience any delays or issues with your delivery, please reach out to our customer support team immediately at info@khalishealth.com. We are committed to resolving any issues and ensuring you receive your order without inconvenience.
6. Accurate Shipping Information
Please double-check your shipping address details when placing an order. Providing a correct and complete address helps us ensure timely delivery. Khalis Health is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
7. Customer Support
For any inquiries or concerns regarding our shipping policies, you can contact us via:
- Email: info@khalishealth.com
- WhatsApp: 0309 3391861
Our team is available to assist you and provide the best possible service.
Thank you for choosing Khalis Health – Your partner in natural wellness!